The NECA VAULT is closed

Thank you for participating in the latest NECA Vault Event!

Your orders will start shipping very soon.

Sign up to get all the updates and now when the NECA Vault unlocks next!

Sunday, July 26

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Wednesday, July 22

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Vault Event FAQs

HOW DOES THIS VAULT EVENT WORK?

From July 22-26, the NECA Vault will open for a limited time each day.

Every hour, on the hour, we'll be unlocking a different item from the past. The Vault will stay open for as long as supplies last. 

Quantities are very limited, and it is first come, first served. 

The Vault Drop Schedule: (ALL EASTERN TIME) 

  • Wednesday, July 22: 6pm, 7pm, 8pm ET 
  • Thursday, July 23: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Friday, July 24: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Saturday, July 25: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Sunday, July 26: 10am, 11am, 12pm, 1pm, 2pm ET 

The NECA Vault will be open both online and at SDCC in booth #3545.  

 *Schedule is subject to change 

WHEN WILL THE VAULT UNLOCK?

From July 22-26

The Vault Drop Schedule: (ALL EASTERN TIME) 

  • Wednesday, July 22: 6pm, 7pm, 8pm ET 
  • Thursday, July 23: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Friday, July 24: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Saturday, July 25: 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm, 5pm ET 
  • Sunday, July 26: 10am, 11am, 12pm, 1pm, 2pm ET 

*Schedule is subject to change

Can I get these vault items at SDCC?

No, these items will not be available at the booth and will ship after SDCC.

IS THERE A LIMIT TO HOW MANY I CAN ORDER? 

Certain NECA Vault items will be limited to ONE (1) of each. Order limits will be stated on each product's page.

We take a hard stance on scalpers and bots, and any duplicate orders or orders due to bot use will be cancelled. We have anti-fraud measures in place to detect fraudulent orders.

IF YOU VIOLATE THIS RULE IT CAN RESULT IN THE CANCELLATION OF ALL ORDERS YOU HAVE PLACED.

DOES PLACING AN ITEM IN MY CART RESERVE IT FOR ME? 

No. An item is not yours until your payment is processed.

Warning - Stock can run out in the middle of your transaction.

ARE THERE ANY SHIPPING RESTRICTIONS? 

Due to licensing restrictions, some items may not be available for purchase in some countries. Please refer to the shipping information on each product page for any shipping restrictions.

Unfortunately, we CANNOT ship to some addresses including P.O. Box or APO addresses.

HOW DOES THE $15 FLAT RATE SHIPPING* WORK?

Get $15 flat-rate domestic shipping* for all you can score from the Vault this week!

Vault orders will be combined at the end of the event and shipped together.

You will be charged the flat-rate shipping fee on your first Vault order only, and shipping will not be charged on additional Vault orders so you can make purchases all weekend long! 

You must use the same email and shipping address in order to combine your orders.

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Flat Rate Shipping only applies to Standard Domestic shipping within the contiguous US. International and non-contiguous US shipping rates apply.

Exclusions also apply - Large items (i.e., life-size replicas, quarter-scale figures, etc.) are not eligible for free shipping. We recommend placing separate orders for those items.

CAN I STILL GET THE FLAT-RATE SHIPPING IF MY ORDER INCLUDES NON-VAULT ITEMS?

The $15 flat-rate domestic shipping only applies on Vault items and not regular in-stock or pre-order products.

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PLEASE NOTE:

Flat Rate Shipping only applies to Standard Domestic shipping within the contiguous US. International and non-contiguous US shipping rates apply.

Exclusions also apply - Large items (i.e., life-size replicas, quarter-scale figures, etc.) are not eligible for free shipping. We recommend placing separate orders for those items.

IF I ORDER MORE THAN ONCE DURING THE VAULT EVENT, CAN I COMBINE MY ORDERS INTO ONE?

Vault orders will be combined at the end of the event and shipped together.

You must use the same email and shipping address in order to combine your orders.

We cannot combine orders if they have different emails and shipping addresses.

WHEN WILL MY VAULT ORDER SHIP?

All Vault items are in-stock and ready to ship. If you place multiple orders for Vault Items, we will be combining those orders and shipping together after the event.

IF YOUR ORDER CONTAINS PRE-ORDER ITEMS, THOSE PRE-ORDER ITEMS WILL NOT SHIP UNTIL ALL ITEMS ARE IN-STOCK.

We recommend placing separate orders for pre-order items and in-stock items.

Shipping dates are estimates and subject to change. We do our best to keep you updated with any changes. Please refer to our Pre-Order Status page for more info on all our pre-order products.

Unfortunately, we cannot ship to some addresses including P.O. Box or APO addresses.

WHAT IF MY PACKAGE IS DAMAGED? 

We do not guarantee mint condition packaging. If the packaging has a slight ding or crease, it is not subject to a return or exchange.

WILL I BE CHARGED SALES TAX? 

Yes. We are required to charge sales tax on purchases in states/countries that legally require it.

WHAT PAYMENT METHODS ARE ACCEPTED? 

This site accepts all major credit cards and PayPal.

CAN I RETURN OR EXCHANGE MY ITEMS? 

No. Due to limited quantities, all sales are final, and we cannot offer replacements.

OTHER QUESTIONS? LET'S CHAT. 

Please email us at CustomerService@NECAonline.com