THE NECA VAULT IS CLOSED

Thank you for participating in the latest NECA Vault Drops.

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FAQs

ARE THERE ANY SHIPPING RESTRICTIONS? 

We CANNOT ship to P.O. boxes. Otherwise, *$9.99 flat rate shipping will be applied to ALL DOMESTIC IN-STOCK orders, no matter how many items you get!

(NECA Vault and in-stock items only are the only items included in shipping offer!) 

HOW LONG DOES THE NECA VAULT EVENT LAST? 

Four weeks.

NECA Vault items will drop at 12:00pm EST on Monday, 1/8, 1/15, 1/22 and 1/29. These items will be available for 24 hours only.

The NECA Vault will close promptly at 11:59am EST on Tuesday, 1/9, 1/16, 1/23 and 1/29. Offer is available while supplies last. 

CAN I RETURN OR EXCHANGE MY ITEMS? 

No. Due to limited quantities, all sales are final, and we cannot offer replacements.

IS THERE A LIMIT TO HOW MANY I CAN ORDER? 

Yes. The limit is ONE (1) NECA Vault item per customer per type for the duration of the event. We take a hard stance on scalpers and bots, and any duplicate orders or orders due to bot use will be cancelled. We have anti-fraud measures in place to detect fraudulent orders. IF YOU VIOLATE THIS RULE IT CAN RESULT IN THE CANCELLATION OF ALL ORDERS YOU HAVE PLACED.

DOES PLACING AN ITEM IN MY CART RESERVE IT FOR ME? 

No. An item is not yours until your payment is processed. Warning - Stock can run out in the middle of your transaction.

WHAT IF MY PACKAGE IS DAMAGED? 

We do not guarantee mint condition packaging. If the packaging has a slight ding or crease, it is not subject to a return or exchange.

WHEN WILL I BE CHARGED? 

You will be charged IMMEDIATELY on placing your order. Shipping dates and delivery information isstated in the product's description.

WILL I BE CHARGED SALES TAX? 

Yes. We are required to charge sales tax on purchases in New Jersey, as well as other states/countries that legally require it.

WHAT PAYMENT METHODS ARE ACCEPTED? 

This site accepts all major credit cards and PayPal.

OTHER QUESTIONS? LET'S CHAT. 

Please email us at CustomerService@NECAonline.com