The NECA VAULT is closed
Thank you for participating in the latest NECA Vault Event!
Your orders will start shipping very soon.
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Vault Event FAQs
HOW DOES THIS VAULT EVENT WORK?
From October 8-11, the NECA Vault will open twice each day at 11am ET (8am PT) and 2pm ET (11am PT).
Each drop we will be be unlocking different items from the past. The Vault will stay open each day for as long as supplies last.
Quantities are very limited, and it is first come, first served.
*Schedule is subject to change
WHEN WILL THE VAULT UNLOCK?
From October 8-11, 2026 - There will be two (2) drops each day at 11am ET (8am PT) and 2pm ET (11am PT).
*Schedule is subject to change
Can I get these vault items at NYCC?
No, these items will not be available at the booth. This is an online Vault Event.
IS THERE A LIMIT TO HOW MANY I CAN ORDER?
NECA Vault items will be limited to ONE (1) of each per household. Order limits will also be stated on each product page.
We take a hard stance on scalpers and bots, and any duplicate orders or orders due to bot use will be cancelled. We have anti-fraud measures in place to detect fraudulent orders.
IF YOU VIOLATE THIS RULE IT CAN RESULT IN THE CANCELLATION OF THE VAULT ORDERS YOU HAVE PLACED.
DOES PLACING AN ITEM IN MY CART RESERVE IT FOR ME?
No. An item is not yours until your payment is processed.
Warning - Stock can run out in the middle of your transaction.
We recommend signing into your account before the Vault unlocks so checkout is as streamlined as possible.
ARE THERE ANY SHIPPING RESTRICTIONS?
Due to licensing restrictions, some items may not be available for purchase in some countries. Please refer to the shipping information on each product page for any shipping restrictions.
Unfortunately, we CANNOT ship to some addresses including P.O. Box or APO addresses.
HOW DOES THE FREE DOMESTIC SHIPPING* WORK?
You will receive FREE Domestic Shipping* when you place an order of $100 or more (before taxes and after any discounts) that includes a NECA Vault Item.
Flat Rate Shipping only applies to Standard Domestic shipping within the contiguous US. International and non-contiguous US shipping rates apply.
Exclusions also apply - Large items (i.e., life-size replicas, quarter-scale figures, etc.) are not eligible for free shipping. We recommend placing separate orders for those items.
CAN I STILL GET FREE DOMESTIC SHIPPING IF MY ORDER INCLUDES NON-VAULT ITEMS?
Yes! As long as your order contains at least one (1) NECA Vault item, you will be eligible for the free shipping*!
PLEASE NOTE EXCLUSIONS:
Flat Rate Shipping only applies to Standard Domestic shipping within the contiguous US. International and non-contiguous US shipping rates apply.
Exclusions also apply - Large items (i.e., life-size replicas, quarter-scale figures, etc.) are not eligible for free shipping. We recommend placing separate orders for those items.
WHEN WILL MY VAULT ORDER SHIP?
All Vault items are in-stock and ready to ship. Eligible Vault orders will begin shipping after the NYCC Vault Event has ended.
To be an ELIGIBLE ORDER, all items must be in stock. IF YOUR ORDER HAS OTHER PRE-ORDER ITEMS, YOUR ORDER WILL NOT SHIP UNTIL ALL ITEMS ARE IN STOCK.
We recommend placing separate orders for pre-order items and in-stock items.
Shipping dates are estimates and subject to change. We do our best to keep you updated with any changes. Please refer to our Pre-Order Status page for more info on all our pre-order products.
Unfortunately, we cannot ship to some addresses including P.O. Box or APO addresses.
WHAT IF MY PACKAGE IS DAMAGED?
We do not guarantee mint condition packaging. If the packaging has a slight ding or crease, it is not subject to a return or exchange.
WILL I BE CHARGED SALES TAX?
Yes. We are required to charge sales tax on purchases in states/countries that legally require it.
WHAT PAYMENT METHODS ARE ACCEPTED?
This site accepts all major credit cards and PayPal.
CAN I RETURN OR EXCHANGE MY ITEMS?
No. Due to limited quantities, all sales are final, and we cannot offer replacements.
OTHER QUESTIONS? LET'S CHAT.
Please email us at CustomerService@NECAonline.com


