Sales FAQ

IS THERE A LIMIT TO HOW MANY I CAN ORDER?

For most products, yes. The limit is TWO PER HOUSEHOLD. We take a hard stance on scalpers and bots, and any duplicate orders or orders due to bot use will be canceled. IF YOU VIOLATE THIS RULE IT CAN RESULT IN THE CANCELLATION OF ALL ORDERS YOU HAVE PLACED.

EXEMPTIONS

The following products do not have an order limit:

DOES PLACING AN ITEM IN MY CART RESERVE IT FOR ME?

NO. An item is not yours until your payment is processed. Warning - Stock can run out in the middle of your transaction. We recommend creating an account and being logged in when a sale begins.

DO YOU ACCEPT RETURNS OR ORDER CANCELLATIONS?

ALL SALES ARE FINAL.

Please make sure you want to go through with the purchase before completing the transaction. We are not accepting cancellation requests.

WHAT IF MY PACKAGE IS DAMAGED?

We do not guarantee mint condition packaging. If the packaging has a slight ding or crease, it is not subject to a return or exchange.

If there is an issue with your order please email us at CustomerService@NECAonline.com.

WHEN WILL I BE CHARGED?

You will be charged IMMEDIATELY on placing your order. Shipping dates and delivery information is stated in the product's description.

DO YOU SHIP INTERNATIONALLY?

Yes.

Please note all international sales are final. Duties, customs fees, and import taxes are not charged at the time of purchase. You may be charged additional duties and import taxes when you receive your shipment.

CAN ORDERS BE COMBINED TO CUT DOWN ON SHIPPING?

No, we cannot combine orders once they are placed. Each order you place will have it's own shipping cost.

Please note all shipping rates are subject to change at any time.

WILL I BE CHARGED SALES TAX?

We are required to charge sales tax on purchases in New Jersey, as well as other states/countries that legally require it.

WHAT PAYMENT METHODS DO YOU ACCEPT FOR ORDERS?

This site accepts all major credit cards and PayPal.

Other questions? Let's chat.